Secretarial Human Resource - Ibeju/Lekki

To design, develop and deliver a new HR Shared Services function with the overall aim of delivering a high level of HR service that meets business and colleague needs, while maintaining the balance between risk, cost and service objectives
rnTo develop best processes to deliver a standardized and efficient service across all service areas of HR including Payroll, Pensions, Learning and Development, Resourcing administration and the provision of effective advice and support for line managers and employees
rnDirects, plans and manages HR Shared Service Center teams in accordance with the organization's strategic direction.
rnTo develop the HR Shared Services strategy for effective delivery of operational and transactional HR services.
rnEnsures there is a positive internal and external working relationship within the HR Shared Service Center team and with external customers by frequently communicating and soliciting feedback with both parties and by measuring customer satisfaction.
rnInteracts and works closely with the Managing Directors and HR Business Partners to identify deliverable gaps and possible solutions and develop leading strategies and appropriate polices, tools and techniques.
rnWorks with Human Resources and Field leadership to determine service level objectives.
rnIdentifies additional service offerings, department needs or opportunities for improvement.
rnStays up to date on trends and developments within functional area of expertise, constantly researches and uses best practices of similar and successful companies as benchmarks.
rnLeads and participates on HR projects in support of the HR strategies.
rnOther duties as assigned by Manager Director
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rnRequirements:
rnSignificant experience in designing and building HR Shared Services;
rnSignificant experience in leading a HR Shared Services function in a large complex organization;
rnExperience in compensation and benefits
rnExcellent customer service management experience demonstrating the flexibility and adaptability to deal with changing business needs in a fast paced environment;
rnExcellent understanding of key financial and commercial measures and the impact of HR service delivery on the bottom line
rnStrong in the use of Microsoft Office
rnMathematical / Accounting Skills
rnExcellent management skills and ability to organize and plan effectively to meet both short and long range goals and objectives.
rnExcellent oral and written communication skills and ability to convey business requirements and technical needs in a clear, concise, and effective manner.
rnExcellent interpersonal skills and ability to work effectively with business partners and other employee's staff.
rnPossesses ability to manage multiple project plans successfully and simultaneously.
rnStrong leadership capabilities with a passion to develop people
rnAbility to establish credibility and influence key stakeholders at all levels
rnGood team player, with excellent interpersonal and communication skills
rnBachelor's Degree in Human Resources, Business or related discipline
rnMinimum of three years of solid, diverse work experience in human resources or operations previous supervisory/ management experience or equivalent combination of education and work experience.