Computer Operator Ikeja

Monitoring and operating the IBM z/OS mainframe computer system and determine whether it and associated hardware and software are properly functioning and analyzes potential problems
rnDetermines existence of problems and production issues and opens SDP tickets
rnEscalates issues as necessary to ensure that they are resolved in a timely, accurate manner
rnRecommends temporary / permanent solutions to production processing errors
rnWorks with shift manager and other lead shift individuals, Technical Support, Release Management, Production Control, Systems Development, Open Systems and clientele to provide quality computer services
rnWill be required to assist in coverage for first shift, second shift and third shift operations during staff turnover, FMLA or other events as deemed necessary by management
rnOn call on a 24x7 basis in support of all operations
rnReports to Shift Manager
rnMonitor, maintain, and operate z/OS Mainframe system performance
rnDetect potential problems and ensure they are resolved and escalated timely
rnWork with Technical Support, Systems Development, Information Security, Production Control, Client Server Development, Release Management and other customers as needed to perform resolutions
rnWorking knowledge of shift's application job streams, schedules, structures, abend recovery and escalation processes
rnAbility to read JCL and restart or resubmit jobs as per prose
rnMonitor and perform recovery processes as required
rnMonitor and escalate issues with Internet Banking, TouchPoint, FirstLine, SCOM, Stratus, Gasper, SolarWinds, Circuits, Tracer Summit and other applications
rnMonitor and perform recovery process for CPU, Disk and virtual tape, Stratus and other peripheral hardware
rnREQUIREMENTS:
rnAssociate's degree or equivalent in Data Processing is preferred
rnMinimum one year of Peripheral Computer Operator experience in an IBM z/OS mainframe environment and one year of Computer Operations experience overall
rnWorking knowledge in hardware and operating software concepts of data processing in an IBM z/OS environment
rnAccurate, organized, self-starter with high level of initiative, effective analytical, problem solving and communication skills
rnExcel under pressure and adhere to tight schedules and time constraints
rnWorking PC software skills to include Windows, Word and Excel