Customer Sales Service Lagos Mainland

Call center associates will be making outbound calls to members and patients who received surveys by mail but did not complete surveys and return them. Thy must possess the qualities of making a warm call and must be comfortable on the phone. Though Scripts may be different for different survey calls.
rnWork Environment:
rnCall Center Environment, small desk with headset and computer, can not have pen, paper, or cell phone on desk, as this is a compliance violation with their clients.
rnSKILLS
rncomputer/ system experience in previous role
rn-Need to be able to work on computer for entire shift and at desk with headset. Must be on the phone 85-90% of day.
rn-type 30 WPM
rn-Making warm calls and they need to be comfortable on the phone and using all necessary terms; each script may be different for different survey calls, so terms may change with calls and need to have ability to adjust.
rnQUALIFICATION REQUIRED
rnMinimum of OND, HND / Bachelor degree in Mass communication or any specialized related field;
rnMODE OF APPLICATION
rnInterested candidates should forward copy of their CV to the human resources through:
rnHGConsults_hr @ outlook.com