Employee Relations Officer - Lagos Mainland

TRIPLEX SERVICES NIG. is an organization located in Lagos, Nigeria with various branches and offices.
rnWe are urgently looking for an Employee Relations Officer to provide a proactive, efficient and comprehensive Human Resources service supporting the agreed business objectives in accordance with Strategy/Policy.
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rnResponsibilities
rn•Consult and effectively manage a range of queries from staff and mangers in relation to terms and conditions and HR policies and practice.
rn•To provide administrative support to the Health and Wellbeing initiatives
rn•To provide administrative support to the Employee Relations Team
rnensuring the team’s metrics and systems are correct and accurate.
rnAct as a point of contact for HR queries from staff and managers, dealing with issues where able or referring onto colleagues if needed.
rnTo advise managers and staff on the interpretation and application of a range of complex and demanding HR areas such as policies and procedures, this will involve the use of strong persuasive and negotiation skills
rnUse tact and diplomacy when dealing with sensitive employment terms and condition, pay, sickness or Occupational Health situations.
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rnQualifications and Skills
rnA Certificate in Personnel Practice or an equivalent diploma level qualification
rnAbility to communicate advice on HR protocols and procedures to managers in a manner that demonstrates a thorough understanding of HR policy
rnAdvanced keyboard skills including good knowledge of Microsoft Word and Excel
rnExperience or knowledge of Electronic Staff Records (ESR) or other electronic HR records systems is an advantage.
rnExperience of working within a Human Resources Department and/or a confidential environment
rnAble to pay attention to detail and produce accurate work
rnExcellent communication skills, verbal and written.
rnSelf-starter with the ability to work on a range of tasks, often to tight deadlines.
rnExperience of giving general HR advice on a range of topics.
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rnSubmit a cover letter explaining why you would be a great fit
rnSubmit resume detailing your experience to the company's email or forward your contact details to the HR with the number below
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