Front Office Manager - Lagos Mainland

Responsibilities
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rnEnsure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
rnTrain, supervise and support office staff, including receptionists, security guards and call center agents
rnSchedule shifts
rnEnsure timely and accurate customer service
rnHandle complaints and specific customers requests
rnTroubleshoot emergencies
rnMonitor stock and order office supplies
rnEnsure proper mail distribution
rnPrepare and monitor office budget
rnKeep updated records of office expenses and costs
rnEnsure company’s policies and security requirements are met
rnRequirements
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rnProven work experience as a Front desk manager or Reception manager
rnHands on experience with office machines (e.g. fax machines and printers)
rnThorough knowledge of customer service, office management and basic bookkeeping procedures
rnProficiency in English (oral and written)
rnSolid knowledge of MS Office, particularly Excel and Word
rnExcellent communication and people skills
rnGood organizational and multitasking abilities
rnProblem-solving skills
rnHigh School diploma; additional certification is a plus
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rnMODE OF APPLICATION: All qualified and interested applicants should forward a comprehensive resume to the comment box provided or to this email address career.penconsult @ gmail.com, career.penconsult @ outlook.com for urgent recruitment and must be willing to resume duty immediately.
rnOnly qualified applicants will be reached through their contact. LAGOS residents only
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