Restaurant Manager Lagos Mainland

Restaurant Manager
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rnJob Type
rnFull Time  
rnQualification
rnBA/BSc/HND  
rnExperience
rn4 years
rnLocation
rnLagos
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rnJOB SUMMARY
rnAreas of responsibility include Restaurants/Bars services.  Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
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rnKEY RESPONSIBILITIES
rnSupervises and manages all day-to-day operations and understands employee positions well enough to perform duties in employees' absence.
rnMaintains service and sanitation standards in restaurant, bar/lounge and room service areas.
rnReviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
rnHandles guest problems and complaints and provides solutions.
rnMeets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and drinks, service levels and overall satisfaction.
rnManages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and drinks delivery, fulfillment of special requests, collection of payment & invitation to return).
rnResponsible for ensuring the restaurant achieves SALES target and PROFIT.
rnMonitors all documentations via production records and all stock related records and ensure these are timely remitted to Central Account Department.
rnResponsible for ensuring that restaurant consistently provides high quality products.
rnEnsures the restaurant maintains safe, healthy and motivating work environment.
rnEnsures maximal employee utilization through reduction of overtime using effective work schedule planning.
rnOrganizes regular on and off the job training for the restaurant team.
rnEnsures that restaurant’s assets, equipment and utensils are maximally utilized and secure to fulfill the business plan.
rnInvolves getting information to analyze competitors’ competencies using the opportunities advantages to impact positively on the business.
rnEnsures there is regular supply of high quality raw materials
rnAny other duties as assigned by supervisor.
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rnKEY REQUIREMENTS
rnMust have a minimum of 4 years cognate experience in Restaurant operations
rnMust have worked in a Fast Food Chain/Restaurant on the Island
rnMust have a BSc /HND preferably in Hotel and Catering Management or Food Science
rnMust have an understanding of Local and Continental dishes
rnExcellent customer service skills as well as a business mindset
rnDemonstrable aptitude in decision-making and problem-solving
rnReliable with an ability to multi-task and work well under pressure
rnOutstanding leadership skills and a great attention to detail
rnMust be computer literate
rnGreat Communication skills
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rnMethod of Application
rnAll interested Applicants should send their CVs to
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