Bank Teller - Lagos Mainland

We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.
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rnResponsibilities
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rnConduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
rnAssess customer needs and introduce new products and services (credit cards, saving bonds etc)
rnMake sales referrals, suggest alternate channels and cross-sell products and services
rnGo the “extra mile” to build trust relationships, customer loyalty and satisfaction
rnComply with regulatory requirements
rnManage risk in every transaction and detect fraudulent transactions to prevent losses
rnResolve customers’ issues and provide relevant information
rnRequirements
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rnProven working experience in banking or financial services
rnBasic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
rnStrong communication and time management skills
rnCustomer satisfaction-oriented
rnAttention to detail and mathematical skills
rnExcellent sales skills
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rnInterested candidate should forward their cvs to