Front office manager - Lagos Mainland

Location: Lagos
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rnResponsibilities
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rnEnsure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
rnTrain, supervise and support office staff, including receptionists, security guards and call center agents
rnSchedule shifts
rnEnsure timely and accurate customer service
rnHandle complaints and specific customers requests
rnTroubleshoot emergencies
rnMonitor stock and order office supplies
rnEnsure proper mail distribution
rnPrepare and monitor office budget
rnKeep updated records of office expenses and costs
rnEnsure company’s policies and security requirements are met
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rnRequirements
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rnProven work experience as a Front desk manager or Reception manager
rnHands on experience with office machines (e.g. fax machines and printers)
rnThorough knowledge of customer service, office management and basic bookkeeping procedures
rnProficiency in English (oral and written)
rnSolid knowledge of MS Office, particularly Excel and Word
rnExcellent communication and people skills
rnGood organizational and multitasking abilities
rnProblem-solving skills
rnBA/HND/OND, additional certification is a plus
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rnHOW TO APPLY
rnInterested and qualified candidates should forward their CVs to hr. thronetouchconcept @ outlook.com.
rnNOTE: This opening is for Lagos Residents only.
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