Technical account manager - Lagos Mainland

Job brief
We are looking for a qualified Technical account manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.

Responsibilities
• Provide technical support for customers to support pre-sales and post-sales processes
• Address all product-related queries on time
• Train customers to use products effectively
• Provide developers with customers’ feedback to help identify potential new features or products
• Report on product performance
• Identify solutions to reduce support costs
• Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
• Liaise with the sales department to win new business and increase sales
• Establish best practices
• Keep track of sales performance metrics.

QUALIFICATION
Applicant must possess a minimum of National diploma or degree certificate in any related field. Professional qualification will be an added advantage.

HOW TO APPLY
Qualified applicant should forward their names, phone number,qualification, location,age and position you are applying for to the HR through the phone number on this advert or forward your c.v/cover letter to our email hr.andcarrlogistics @ outlook.com

NOTE: this opening is for Lagos residents only.